Unified Inbox
Every Message, One Inbox
Texts, web chat, Facebook, and Google messages all land in one place. Stop juggling apps and missing customers, and answer everything from one screen with your whole team.
What It Does
Stop juggling five apps to answer one customer
Your customers message you everywhere: a text here, a Facebook message there, a question through Google, a chat on your website. Bouncing between apps means slow replies and messages that fall through the cracks, and a missed message is a missed customer.
A unified inbox pulls every one of those channels into a single screen. You see all of it in one place, reply without switching apps, and keep the full history of every conversation so you always know who you're talking to.
How It Works
One screen for every conversation
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Connect your channels
Text, web chat, Facebook, and Google Business messages connect in seconds, no complex setup.
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Everything lands in one place
Every message flows into a single inbox, so nothing hides in an app you forgot to check.
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Reply from anywhere
Answer from a desktop app at the shop or the mobile app on the road, with full conversation history.
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Assign and collaborate
Route conversations to the right team member and leave private notes, so the whole team stays in sync.
95%
Why speed wins
95% of text messages are read within five minutes. When every message is in one place, you reply fast enough to win the customer before they move on.
Why Owners Love It
Faster replies, fewer missed customers
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Never miss a message
Every channel in one view means nothing slips through, no matter where the customer reached out.
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Your whole team, in sync
Share the inbox, assign conversations, and leave notes, so the right person always answers.
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Work from anywhere
Desktop at the shop, phone on the road. Same inbox, same conversations, full history.
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Runs on your marketing number
It works on a dedicated marketing number, so your personal cell stays personal.
Better Together
Part of a system that works as one
The inbox is where your whole system comes together. A lead from AI follow-up or your webchat lands right here, you reply and book the job, then send a payment link by text and ask for a review when it's done. Every tool feeds the same inbox, running on your marketing number, so nothing gets lost between apps.
Questions
Quick answers
What is a unified inbox?
A unified inbox is one place where every customer message lands, no matter where it came from. Texts, web chat, Facebook, and Google messages all show up in a single view, so you stop switching between apps and stop missing messages.
Can I manage Facebook and Google messages in one place?
Yes. Messages from Facebook, your Google Business Profile, web chat, and text all flow into the same inbox. You reply from one screen, and every conversation keeps its full history so you always have context.
Can my whole team use one inbox?
Yes. Your team can share the inbox, assign conversations to the right person, and leave private notes for each other. Every reply is logged, so you can see who handled what and nothing gets dropped.
Can I text customers from my computer?
Yes. You can read and reply from a desktop app and a mobile app, so you work from your computer at the shop and your phone on the road, all from the same business number.
Free, No Pressure
Put every customer message in one place
Let's set up your unified inbox and the rest of the system that turns conversations into booked work.